From testing to learning
How Diageo used consumer feedback to expand in Africa
WHAT YOU'LL GET
Continuous consumer learning
Deirdre and Nicole discuss how their partnership enabled Diageo to:
Optimize product concepts: Streamline feedback processes and utilizing real-time insights from Zappi’s platform to refine product concepts iteratively, ensuring better alignment with market preferences.
Leverage what they know: Harness rapid data collection to uncover emerging consumer trends and cultural influences, informing strategic decisions for enhanced product creation and market positioning.
Move from testing to learning: Implement a cultural shift towards continuous learning and insights-driven decision-making within Diageo’s innovation teams, fostering sustained growth and innovation in the dynamic African market.
Zappi allows us to test our innovation ideas with the right audiences and with a meaningful category benchmark. This gives us confidence that our innovation ideas will be competitive and will fully address the needs of our priority audiences.