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PROFESSIONAL SERVICES

Powerful technology with the right expertise at the right moments

Zappi gets you to answers fast. Our service packages bring in experts when it counts, so you set up right, keep pace as you grow, and prove the value of your program.

 

Expertise that follows your journey

Great technology is the foundation. Our experts help you set it up, adopt it, maintain it, learn from it, and prove its value. One package, one price, 12 months. You'll know up front what you get, from whom, and when.


BASE PACKAGE Foundation

A platform built around your goals from day one. Every study adds to one comparable data asset, whether your team runs it or a Zappi consultant does.

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BASE PACKAGE Growth

Everything in Foundation, plus ongoing maintenance that keeps your setup current as your needs change, and strategic consultancy for real deliverables, starting with a Performance Snapshot at month 6.

 

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BASE PACKAGE Enterprise

Everything in Growth, plus more frequent, proactive expert touchpoints and strategic consultancy that answers questions across your whole program, with consistent data across every team, market, and solution.

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SPECIALIZED PACKAGE Zappi Marketing Agents

Setup and maintenance that ground your agents in your brand and need states, so outputs are never generic.

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SPECIALIZED PACKAGE Tailoring

Your measurement framework is configured in Zappi and kept current.

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EXPERT SETUP

Implementation

We design your platform around your goals and train your team, with your full setup in place within 60 days, during which you'll launch your first studies. On Growth and Enterprise, our experts check in at month 6 and keep your setup current, so your insights stay aligned with your changing priorities. No new project, no extra invoice.

 

 

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STRATEGIC GUIDANCE

Strategic consultancy

Every Foundation, Growth, and Enterprise package includes time with a Zappi research expert. We set a plan around your learning goals, then bring the work to you: deep dives and workshops that show what’s working, what to track, and how to prove value.

Growth and Enterprise also include a Performance Snapshot, showing whether your work is improving against benchmarks.

 

 

Agents that stay relevant
TAILORED FIT

Tailoring

Make Zappi speak your language. We configure our proven solutions to your measurement framework, then keep them current as the platform evolves. 

 

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The tailored solutions we've developed with Zappi are integral to our processes, ensuring access to robust, data-driven insights.

Nataliya Silkina

Strategic Planning Manager at Pernod Ricard

GROUNDED AI

Zappi Marketing Agents and AI Concept Lab

Generic AI won't sound like your brand. Ours is grounded in your documents, data, and category. Two ways to start:

 

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Zappi helped us develop a groundbreaking norm bespoke to our audiences that enables us to have a focused strategy.

Mariline Alsuar-Dean

Consumer Insights Lead at Reckitt

SMOOTH ROLLOUTS

Program management

Got a big initiative to land? A Zappi program manager keeps your rollout, migration, or multi-market change on track, aligning your teams, owning the plan, and managing the risks, so you can focus on the outcome.

 

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PROJECT SUPPORT

Project consultancy

Need an extra pair of hands? Our consultants are platform and research experts who can run your projects for you, from setup and launch to analysis, reporting, and recommendations.

Paid per project, separate from your service package.

 

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Great consultancy service all around—expert support and guidance, easily requested directly from the Zappi platform.

Michael Edwards

Research & Insights Manager

Find the right package for your team
Let's talk.

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